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At Ferrero, the health and safety of our consumers is of the utmost importance and we are deeply sorry about your negative experience. If you believe that you have suffered an illness from consuming one of our recalled products, and would like to file a complaint, please visit our website, and we will assess your file carefully and respond to you as soon as possible. Thank you.

Updated statement 25th April 2022: Update on recall of a selection of Kinder products in UK and Ireland

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We continue to co-operate with the UK Food Standards Agency, the Food Safety Authority of Ireland and Food Standards Scotland in relation to the ongoing salmonella investigations relating to Kinder products made in Arlon, Belgium.

We have recalled the entire production of Kinder Surprise 20g, Kinder Surprise 20g x 3 multipack, Kinder Mini eggs 75g, Kinder Egg Hunt Kit 150g, Kinder Surprise 100g and Kinder Schokobons (all pack sizes) made in Arlon, Belgium. No other Kinder products are affected by this recall.

If you have one of these listed products do not consume it. Please keep the product and contact our consumer care team on consumers.uk@ferrero.com or consumers.ireland@ferrero.com.

We deeply regret this matter and sincerely apologise to all our consumers.

Food safety, quality and consumer care have been at the heart of our business since the company was founded. This serious event goes to the core of what we stand for and we will take every step necessary to preserve the full trust and confidence of our consumers.

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