Ingredients Sourcing
Ingredients Sourcing
Our Approach
We carefully select the ingredients that go into our products and work with trusted suppliers to gain greater insight into their origins, drawing on recognized certifications as part of our sourcing processes. Through collaborations such as the Cocoa and Forests Initiative, Sourcemap, Save the Children and Arla FarmAhead™, we participate in initiatives designed to protect the environment and support farmers and local communities across our supply chains.
Since 2017 together with Save the Children, we work with cocoa-growing communities in Ivory Coast by helping children access education and basic healthcare, improving birth registration systems and supporting family livelihoods through training and incentives for women-led businesses.
By the end of 2025, this Save the Children program had already reached more than 48500 people, including 16000 children.
In addition to the Save the Children program, by 2025 through the initiatives implemented across our cocoa origins we contributed to renovating or building 155 schools to support children's access to education, and enrolled 4345 out of school children in bridge classes.



We source our milk from selected suppliers and we work hand in hand with some of them to implement on farm programs and financial incentives that support farmers in their efforts to reduce the climate footprint of their milk production. In January 2025 we expanded our partnership with Arla by joining their FarmAhead™ Customer Partnership programme, under which participating Arla farmers are incentivised to take sustainability related actions on their farms.
How we certify our ingredients

of our cocoa is sourced through certifications and standards such as Rainforest Alliance, Cocoa Horizons and Fairtrade.
Discover more at ra.org, fairtrade.net and cocoahorizons.org


A part of the cocoa we buy comes as raw beans, which we process in our factories and source as physically traceable from the farm to our factory. The raw cocoa beans we buy are all certified through a mix of different standards and certifications.


For externally processed chocolate products, our suppliers may blend certified and non-certified cocoa. However, they guarantee that for the volume they deliver to us, they source a matching minimum equivalent certified cocoa volume.
Being able to trace our ingredients to their origin, and along every step of their journey from farm to our factory, is important to ensuring quality and responsibility in their sourcing.

100%
of our fresh liquid milk is traced to farm level

100%
cage-free hen eggs and traced to farm

98%
of our cocoa is traced to farm level

97%
of our hazelnuts are traced to farmer






